FoodSurplus Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our app and services.

By using our app, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

a. Personal Information:

• Name, phone number, email address, and address.
• You can decide not to give any of this information but we need your phone number to get your packages to you

b. Usage Data:

• We collect IP addresses to prevent misuse of our resources.

3. How We Use Your Information

• Create and manage your account.
• Process orders, refunds, and payouts.
• Communicate with you regarding your account, orders, or support requests.
• Improve and maintain our services.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your data:

• With payment processors for payouts and transactions (Namely: Paystack).
• With service providers for delivery or technical support (Namely: Delivery Riders).
• If required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Object to certain data processing.
• Request data portability.

To exercise these rights, contact us through the support contact provided in the app.

7. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from children under 18.

8. Changes to This Policy

We may update this Privacy Policy. We will notify you of changes through the app or by other means.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us through the customer care section in the app using your registered phone number.